HAVE A QUESTION?

Here are some common questions that we receive. If you do not find the answer to your question, please contact us. You can find our contact information on the contact page. We are more than happy to assist you.

 

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Please allow 2-3 business days for your order to be processed and prepared for shipping. If you do not receive a tracking number from us within that time please contact us at sales@noguidance.com

 

DO YOU SHIP INTERNATIONALLY? 

Yes we do, international shipping can take 2-4 weeks depending on your location

 

 


I HAVEN’T RECEIVED MY ORDER 

If you have not received your order or a tracking number within 5 business days, please contact us at sales@noguidance.com

We will be more than happy to assist you!

 


I BOUGHT THE WRONG SIZE, CAN I EXCHANGE IT? 

If you bought the wrong size, you may return your item for the correct size. You will be responsible for the cost of shipping the original item back to us and also for shipping the new item to you. Your new item will not be sent out until we have received the original one. The item MUST be in its original condition for us to grant the exchange.